About Free Shipping within the United States
Orders eligible for free shipping will be sent either First Class Mail, UPS Sure Post or USPS Priority Mail. While shipping via the postal service is more economical, shipping via UPS is more reliable and provides for better tracking.
To determine the cost of shipping, select View Cart and click on 'Get Shipping Quote'. Enter your country and zip/postal code then click on 'Estimate Shipping'.
Shipping Outside the United States
Please remember that your country may charge an import VAT or GST for orders over a certain dollar amount. Unfortunately we are not able to calculate that for you. Click on your country flag in the lower right on a product page or during checkout to get an estimate of customs duty. Please check with your local customs agency for more details.
Orders shipped via USPS First Class International Service is not trackable and therefore not insured. For some countries this option will not be available. Depending on your country, First Class mail can take a really, really long time. Please choose either USPS Priority Mail or DHL or UPS Expedited if you are concerned about your local postal service.
Where’s my stuff?
All orders usually ship within 48 hours. We'll email you if there is a delay. When your order ships we will email you a confirmation and tracking number so that you can follow your order online. Alternatively, you can watch grass grow or paint dry.
Returns are easy
Tuning forks can be returned for refund within 15 days of delivery. Email or give us a call at 877.895.6609 in the USA or Canada. Let us know what you want to return, we will give you the return address and it is done! Omnivos does not refund shipping charges. For orders which received free shipping, your refund will be your total order less our shipping cost.
Refusal of Delivery: If you decide not to accept your order and Omnivos is charged for the return shipping, that amount will also be deducted from your total refund. For example, if your order was $100 and shipping was $5 and Omnivos was charged $5 for the return shipping, your refund will be $90. Customers outside the US should be aware of this. If shipping to your country was $50, your total refund will be the cost of the tuning forks less $100.
We do not accept returns or exchanges on special orders.